Technology is like the weather; it’s constantly changing. Knowing whether your equipment is up to date may not be apparent or top-of-mind. If you’re a GAGE customer with a premise-based phone system, your equipment is likely out-dated and possibly even discontinued. We want you to know that we’re migrating many of our customers to our cloud-based phone system (VoIP): Gage Cloud Voice in order to continue providing the best service possible.
Parts for older phone systems are difficult to find and are likely way past their life span, which is why we’re recommending making the switch now. Not only will Gage Cloud Voice supply the latest equipment, you will be able to take advantage of many advanced features this new technology offers.
Below are some frequently asked questions:
- Can I keep using my current phone system? – YES, however, our ability to replace equipment or repair the system is greatly diminished.
- Can GAGE still get parts? – YES, but it’s becoming more expensive to service and difficult to maintain. Processors, power supplies, and desk phones are the most common parts that need replacement.
- If parts are still available, should we keep it? -You can, but it’s important to understand our limited ability to remedy issues in a timely manner.
Can I get more advanced features or an upgrade? – Not with your current phone system. The move to VoIP is an upgrade within itself and robust features are readily available on this platform.
You have our commitment to make every effort to support your current phone system. The world of technology has been changing rapidly in recent years, and we stand ready to help. We understand how important technology is to our customers and if it’s not improving your bottom line, or giving you a competitive advantage, then it is not worth investing.
The time is now for an equipment upgrade. For more information or a budgetary proposal for GAGE Cloud Voice, please contact us at 225.753.4243 or visit Gage.Cloud