Your Gage Cloud Voice phone is a powerful tool that can do so many things to help the way you do business.
But like any tool, if you don’t know how to use it, it does you no good.
We’ve put together a series of educational videos that detail the different features of your phone and their operation. Select the video you wish to watch below. As more training videos are made, they will be added to to list so be sure to check back often!
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General Overview
Gage Cloud Voice General Overview -
Accession Communicator (15:02)
Leverage the power behind your cloud system with the Gage Cloud Voice Accession Communicator. The app is available for Windows and Mac as well as Apple and Android mobile devices. -
Personal CommPortal
Your Personal CommPortal is a web-based application that will give you access to manage many aspects of your individual services. This video will detail most of these areas such as call forwarding and voicemail. -
Admin Portal
The Gage Cloud Voice Admin Portal give administrators to ability to manage the entire system for their company. Changing users and music on hold are only a few of the things you can do inside the admin portal. Watch the entire video for more. -
Voicemail
Gage Cloud Voice - Voicemail -
Conference Calls
The Gage Cloud Voice Educational Series highlights the available features and the operations of Your system. -
Transfer (4:46)
Transferring calls is a simple process but there may be things you may not be aware of. Watch this video for a detailed explanation of the transfer feature. -
iACD (Automatic Call Distribution
Gage Cloud Voice offers a basic call queuing service know as ACD or Automatic Call Distribution. This video will go over the basics of using this service both on the agent, call taker level and the supervisor level.