Introducing the Next Evolution of Gage Cloud Voice

December 2, 2024 // News

 

Familiar, Yet Forward Thinking Interface with Enhanced Reliability and Seamless Integration. 

In an increasingly complex business world, having a reliable, feature-rich communication system isn’t just a luxury—it’s a necessity. That’s why we’re excited to announce the next generation of Gage Cloud Voice, an evolution of our trusted platform that delivers enhanced cloud-based reliability, improved disaster recovery capabilities, and an even more intuitive interface.

Modern, User-Friendly Interface

Gage Cloud Voice now features a browser-based visual interface that sets the perfect standard for your business communication needs. The intuitive design ensures that users can navigate the system effortlessly, accessing features and managing communications with minimal training. Whether you’re setting up call routing rules or checking voicemail transcriptions, everything is just a few clicks away in a clean and well-organized interface.

Why Upgrade to Gage Cloud Voice?

The answer lies in three key advantages: enhanced cloud reliability, improved business continuity, and deeper integration capabilities. As a fully cloud-based solution, Gage Cloud Voice offers superior uptime, automatic backups, and robust disaster recovery features. The platform’s enhanced integration capabilities allow seamless connection with various CRM platforms, enabling businesses to streamline their operations into the perfect workflow. Call data logging, customer interaction tracking, and communication analytics are all built directly into the system, making it easier than ever to maintain comprehensive records and gain actionable insights from your communications.

Enhanced Features at No Extra Cost

The new interface builds upon our previous offerings by including several premium features as standard:

  • Call recording
  • Voicemail transcription
  • Video calls
  • Customizable hold music
  • Internal dashboard access

Flexible Communication Management

Gage Cloud Voice enhances your control over communication preferences with:

  • Customizable answering rules for routing calls between mobile and desktop
  • Call Park functionality, allowing calls to be placed on hold and picked up by other system users
  • Comprehensive call history and voicemail transcription access
  • Text message history tracking
  • Web-based phone functionality

Seamless Transition Process

Transitioning to the new interface is both straightforward and essential. With MaxUC being phased out in 2026, we’re committed to ensuring a smooth migration process with:

  • Quick and efficient transfers of phone numbers
  • Platform accessibility from any browser or OS
  • Minimal downtime during transition
  • Personalized support throughout the migration process
  • Automated data migration from existing systems

User-Centric Design

Gage Cloud Voice caters to various user types with specialized features for:

  • Basic users
  • Call center operations
  • Common area phones (break rooms, kitchens, etc.)

The browser-based interface adapts seamlessly to different user roles, presenting relevant features and options based on the user’s needs and permissions.

Looking Ahead

Our commitment to continuous improvement means Gage Cloud Voice will only get better. Currently in development are:

  • Comprehensive training videos
  • Enhanced supervisor views for monitoring team communications
  • Expanded data retention capabilities
  • Additional integration options

Time to Upgrade

For Gage Cloud Voice users, the transition represents the next step in your business communication infrastructure. With the 2026 sunset date for MaX UC approaching, now is the perfect time to upgrade to our new MyCloud application and take advantage of enhanced cloud capabilities, improved disaster recovery features, and our refined user interface.

Ready to Make the Move?

Contact your GAGE representative today to learn more about the upgrades to Gage Cloud Voice and schedule your demo. Our team is ready to provide personalized support and ensure your business experiences minimal disruption during the upgrade process.

Make the smart choice for your business’s future—choose Gage Cloud Voice for reliable, cloud-based, and advanced communication solutions.

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