What Is Accession Unified Communications?

It’s no longer enough to have a business communications system only for voice calls from a desk phone. Modern businesses need to communicate over multiple channels – voice, video, email and messaging.

Not only that – they also need them to be integrated and accessible anytime and from any device – desktop PC, laptop or smartphone. That’s a tall order, but one that’s made easy with our cloud-based Unified Communications as a Service (UCaaS) solution – just one of the many offerings under our Gage Cloud Voice services. We take care of the details for you, and it’s easy to get started with a unified communications system:

// No upfront costs for hardware and software
// No extra cost for upgrades or enhancements
// Scales with your company as it grows
// Predictable subscription-based pricing

 

Empower Your Always-On Workforce

// Unify Your Communications

Integrate voice, video, presence, instant messaging and email into a single platform with Accession Communicator for desktop or mobile devices.

// Enable Employees Wherever They Are

Supporting a distributed workforce is easy with our cloud-based platform. Employees can connect wherever they are with any Internet-enabled device.

// Bring Your Own Devices

With our service, your employees can use their own their desktop PCs, smartphones, tablets, laptops or other mobile devices to access our cloud-based solution.

// Get Uninterrupted Access

Access all the capabilities of our UCaaS platform anywhere, anytime. In the event of a power outage or natural disaster, calls can be forwarded to any phone.

// Extend the Office Phone

Twin your office phone features like dialing plans, outgoing caller ID and ACD hunt groups on smartphones, tablets, laptops or other mobile devices.

// Manage Your UC Experience

Easily manage business telephony features, call routing, contacts, messages, user profiles and more with our intuitive UC interface.

 

Anywhere, Anytime, Any Device

Access powerful communications features whether you’re working from the office, home or on the road. Accession Communicator is a user-downloadable application that extends UC capabilities to desktop PCs, laptops, tablets or smartphones. It’s the ideal solution for our Gage Cloud Voice customers that have remote and mobile workers – especially those that bring their own devices.

ACCESSION COMMUNICATOR SUPPORTS: ˆ

  • Calling features, dial plans and outgoing caller ID available on users’ office phones ˆ
  • Wi-Fi, 3G/4G or wired connections ˆ
  • Access to the corporate contacts directory ˆ
  • Instant messaging (IM) and presence ˆ
  • Click to call, chat or conference ˆ
  • Point-to-point video for video-enabled devices ˆ
  • Windows, MacOS, iOS and Android operating systems ˆ
  • SILK audio codec for high-quality voice

 

INSTANTLY IMPROVE PRODUCTIVITY WITH THESE UC FEATURES:

Control Incoming Calls

Set home of office call presence and preferences from wherever you are to guarantee important calls reach you and others go to voice mail.

Seamless In-Call Transfer

Using Accession Communications, users can transfer active calls from mobile to desktop without interrupting the call.

Unify Messaging

Get a single interface for wireline and wireless messages, with alert to new messages on any line.

Visual Voice Mail

With an optional speech-to-text transcription service, users can not only listen to voice mail, they can read it, too.

Centralize Contacts

Accession Communicator integrates contacts from various sources like email or .csv files, so users can find them all in one place.

Business SMS

Easily send and receive 1:1 text messages between business Direct Inward Dial (DID) phone numbers and SMS-enabled devices.

Synchronized Instant Messaging

1:1 and group instant messages (and SMS if enabled) are synced between desktop and mobile clients.

Access Web & Video Conferencing

Access optional Accession Meeting for video and web collaboration either scheduled or uplifted from an Accession call or IM in progress.


ABOUT GAGE

GAGE is a full-service telecommunications and IT services company that has helped businesses since 1980. Founded in Baton Rouge, the company’s original mission continues today, which is to provide the very best products and services that enable its clients to increase their profitability, obtain a competitive advantage, and improve employee productivity. Gage has served the Louisiana business community for nearly 40 years through a culture of striving towards excellence and unparalleled commitment to customer service.
Gage works with companies of all sizes with business phone systems, computer networks, managed IT services, structured cabling and standby generators. The company conducts a complete needs analysis to ensure that each customer implements the right technology to meet their needs now and into the future. Gage has been recognized with numerous industry awards and has become one of the region’s leading technology services companies.

For more information on Gage, please call (225) 753-4243 or visit www.gagetelephone.com/contact-us